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Riverside Rehabilitation Hospital

Payor Relations Specialist

Career Insights for Nurse Case Manager

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What they do

A Nurse Case Manager applies nursing expertise to coordinate a patient's medical care and provides advocacy to help them get the best and most affordable care. Develop care plans including discharge planning, coordinate delivery among providers, and teach patients and families how to follow the plan. They may also help patients navigate insurance and other healthcare bureaucracies and access related social services. May work with patients who have chronic illnesses or other complex medical needs. Works at a hospital or other healthcare facility; may follow patients throughout the span of their treatment.

$78,114 / year median in Virginia

+5% projected growth

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Job Description

Overview Riverside Rehabilitation Hospital In Partnership with Select Medical Payor Relations Specialist / Prior Authorization Specialist ( RN or LPN required ) Full-Time, Monday - Friday, 8am - 5pm Who We Are Select Medical is the nation's leading provider of long term acute care services and one of the largest providers of healthcare in the U.S. Across our network of over 47,000 employees, 120 inpatient hospitals, 1600 outpatient therapy centers and 500 urgent care facilities, our employees are guided by a set of core values and cultural behaviors that drive our hospital teams to deliver an exceptional patient experience and an exceptional employee experience. Responsibilities What you will do as a Payor Relations Specialist We are looking for like-minded professionals who will be Champions of the Select Medical Way, which includes putting the patient first, helping to improve quality of life for the community in which you live and work, continuing to develop and explore new ideas, providing high-quality care and doing well by doing what is right. As the Payor Relations Specialist, you will manage the pre-certification and prior authorization of referrals scheduled for admission to our hospital. Communication with Payors Initiates and completes patient authorizations. Obtains timely authorization of all patients requiring pre-certification and is accountable for conversion percentage and results. Ensures all policies governing commercial pre-certification and authorization are followed to minimize financial risk. Develops relationships that increase and stabilize conversion, as well as, generates referrals both locally and regionally. Maintains relationship profile by payor for payor case managers and medical directors. Collaborate with Business Development/Case Management Encourages a smooth and effective hand-off of patients to Case Management to ensure continuity in patient care plan. Serves as a member of the Business Development Team by educating the team on payor preference to avoid backtracking and rework. Maintains and further develops relationships with customers, which may include but are not limited to, surveying for satisfaction with the work of Select Medical and off-site meetings with the customer. Financial/Risk Responsibilities Evaluates Commercial benefits as verified by the Central Business Office. Reviews benefits with Admissions Coordinator for possible risk and applies/completes written guidelines as necessary to reduce or manage risk. Completes billing and reimbursement and shares it with the Admissions Coordinator and Case Management team. Qualifications We are seeking results-driven team players. Qualified candidates must be passionate about providing superior quality in all that they do.
Minimum Qualifications:
At least two (2) years of direct experience in third party reimbursement. Must be a Registered Nurse (RN) or Licensed Practical Nurse (LPN).
Preferred Experience:
Experience working with Excel and databases
Additional Data Why Join Us:
Start Strong :
Extensive and thorough orientation program to ensure a smooth transition into our setting
Recharge & Refresh :
Generous PTO and Paid Sick Time for full-time team members to maintain a healthy work-life balance
Your Health Matters :
Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members Invest in
Your Future:
Company-matching 401(k) retirement plan, as well as life and disability protection for full-time team members
Your Impact Matters:
Join a team of over 44,000 committed to providing exceptional patient care Equal Opportunity Employer, including Disabled/Veterans.