A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Medical Office Assistant-Billing/Reception Job Type:
Tuesday-Thursday 6:30 AM to 3:00
PM Location:
Cullman, Alabama Our thriving practice is seeking an experienced and highly motivated individual for our team. Daily tasks will include insurance verification, collecting payments, answering phone calls, checking patients in/out, and scheduling appointments. The optimal candidate is an individual who can multi-task easily, is a self-starter, maintains a positive outlook and pleasant demeanor, and enjoys working in a team environment. We pride ourselves on delivering superb medical care and customer service to our patients and their families.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greeting and checking patients in and out Scheduling patients Performing various clerical duties as well as intake/patient information Providing patients with support and guidance as needed to answer questions about their appointments, account information, insurance filing, co-payments, etc. or directing callers to appropriate department. Function in a multi-tasking, multiple priorities environment, while maintaining accuracy and attention to detail. Verifying insurance with knowledge of medical insurance and fee schedules and utilization of a wide variety of office technology and tools to collect, enter and process insurance eligibility and precertification Process payments from patients such as co-payments, deductibles, and outstanding balances Other front or back office duties and assistance with clinical staff as assigned Training as required.
QUALIFICATIONS
High school diploma/GED required (Associate Degree Preferred) 1+ years' experience in medical billing or medical office work Skills in typing, word processing, excel spreadsheets, and document/file management Outstanding telephone, secretarial, communication and computer skills Knowledge of practice management software (Advanced MD and Modernizing Medicine) preferred Ability to handle a fast-paced environment and prioritize tasks based on importance Excellent communication and problem-solving skills Self-directed and able to work independently Critical thinking skills and a "teamwork mind-set" Must be organized, task oriented, energetic and possess a positive, professional attitude Pays attention to detail and is friendly and courteous at all times
