A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
The Outreach & Enrollment Coordinator is responsible for facilitating access to quality health care and social services, providing health education, conveying linguistically and culturally responsive health care directly to communities, assisting patients and/or individuals to become equal partners in their health care, and increasing community awareness of health center programs, services, and the needs of the underserved population to improve quality of life. r hour.
PRIMARY ACCOUNTABILITIES
1. Responsible for overall increased patient visits. 2. Perform Enabling Services such as Case Management. Credentialed by supervisor or his/her designee as being knowledgeable of the functions and demonstrates competency in performing these duties. 3. Facilitate access to quality health care and social services. Coordinate patient appointments. Refer individuals and/or patients to resources such as housing assistance, food assistance, utility assistance, employment assistance, transportation assistance, etc. 4. Convey information in a manner that is linguistically and culturally responsive to patients, communities, and individua being served. 5. Provide information, application and enrollment assistance, and assistance regarding health plan coverage or determination to individuals seeking coverage through Medicaid, All Kids/CHIP, Health Insurance Marketplace, etc. 6. Provide referrals to state and or federal agencies such as Medicaid, All Kids/CHIP, etc. as needed. 7. Complete Certified Application Counselor (CAC) training program and pass exam. 8. Complete Medicaid Assister training program and pass exam. 9. Coordinate with Outreach Enrollment Manager for developing and maintaining community relationships such as local organizations, schools, community service agencies, churches, and businesses to increase awareness of health center programs and services. 10. Coordinate with Outreach Enrollment Manager forspeaking engagements, marketing and public relations activities, educational opportunities, workshops, events, and other functions to target and educate individuals of health center programs and services. 11. Develop health center promotional materials and social media accounts under direction of Outreach and Enrollment Manager and/or Operations Director. 12. Report outreach and enrollment efforts in Electronic Medical Record including community referrals, enabling services, enrollment assistance, patient education, outreach activities, and promotional tools. 13. Provide services in the strictest of confidence and abide by the Health Insurance Portability and Accountability Act (HIPAA). 14. Comply with all state and federal privacy, security and conflict of interest standards. 15. Perform other duties as assigned. benefits include 4 weeks paid time off, 10 paid holidays, BCBS Health Insurance, GAP Health Insurance, Vision, Dental, Life, STD, LTD, Critical Illness, Retirement Plan.
Job Type:
Full-time Benefits:
403(b) Dental insurance Health insurance Life insurance Paid time off Vision insurance Ability to
Commute:
Fayette, AL 35555 (Required) Ability to
Relocate:
Fayette, AL 35555: Relocate before starting work (Required)
