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GC
Gardenia Cove Mental Health
Medical Office Assistant - Billing Department
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Alabama data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,252 / year median in Alabama
+7% projected growth
Job Description
We are looking for a self-motivated individual who will join our billing team. The ideal candidate has strong organizational skills, is attentive to detail, has strong problem solving skills, and takes pride in their everyday tasks and responsibilities. Our team members must be skilled in active listening, abile to multi-task, have exceptional phone etiquette, and be able to work proficiently independently and within the team. Primary responsibilities of this position can include: verifying insurance benefits, follow organizational practices to make the collections process run smoothly, troubleshoot errors in claims submissions, correspond with patients, providers and payers relating to billing and credentialing matters, post payments, oversee patient accounts, answer billing-related questions, proactively create solutions for billing situations, and assist with a variety of other billing related tasks. There is tremendous opportunity for growth within our practice. Our values include teamwork, patient respect and privacy, providing high quality care in a friendly and welcoming environment, and personal growth. Previous medical billing experience not required.