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Jackson Hospital and Clinic

Patient Registration Specialist (ED) -PRN

Career Insights for Registrar / Patient Service Representative

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Based on Alabama data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,252 / year median in Alabama

+7% projected growth

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Job Description

Patient Registration Specialist (ED) -PRN Jackson Hospital and Clinic - 3.7 Montgomery, AL Job Details PRN 2 hours ago Qualifications Computer operation Customer communication Anatomy knowledge In-person customer service High school diploma or GED Customer engagement Typing Proofreading Medical terminology Full Job Description Dependent upon assignment within the department, responsibilities may include pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections.
Vital functions include:
timely, accurate and complete data gathering and entry in the computer system(s) of patient demographic and benefit information, verification of benefits eligibility and limitations, coordination of benefits, determination and collection of patient's financial responsibility at the point of service, and satisfaction of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA). Ability to communicate concisely and clearly is important. Essential is the ability to use AIDET and provide excellent customer service to patients, patients' family members, healthcare providers, medical staff offices, and peers.
Requirements:
High school diploma or equivalent. Previous business office experience preferred in a healthcare environment. Ability to interact with the public, i.e. children, adolescents, adults, and geriatric. Ability to interpret and possess basic medical and anatomy terminology skills. Manual dexterity and visual acuity necessary to utilize the PC and calculator. Visual acuity also necessary for filing and proofing documents. Ability to sit for prolonged periods of time. Verbal communication and hearing ability to communicate with a multitude of customers. Frequent lifting of patient luggage (25-40 lbs.) Ability to type 40 to 50 words per minute.