Patient Engagement ExperCare Urgent Care & Occupational Medicine Northport, AL Job Details Full-time 23 hours ago Qualifications In-person patient registration CPR Certification Maintaining an organized workspace Phone communication Medical insurance coverage verification Payment processing Greeting customers Processing cash transactions Scanning Assisting medical staff Medical scheduling Healthcare referral management Fax machines Customer engagement Health record tracking Telephone systems Multi-line phone systems Handling patient inquiries Clean workspace maintenance Faxing Managing patient records Communication skills Entry level Office phone management Full Job Description Patient Engagement Coordinator (Medical Receptionist) - Full-Time About the Role ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team! We're looking for someone who is organized, adaptable, and committed to delivering a positive experience for every patient, every time. If you're a strong communicator, great with multitasking, and thrive in a fast-paced environment, we'd love to hear from you. Key Responsibilities Greet patients and callers in a professional, welcoming manner Complete patient registration and verify insurance information accurately Answer and manage multiple phone lines with efficiency and professionalism Collect payments and calculate charges correctly Schedule follow-up appointments and manage patient referrals Fax, scan, and manage medical records as needed Keep the front office and waiting area clean, organized, and inviting Support overall clinic flow and assist team members as needed Requirements Strong customer service and communication skills Ability to multitask and stay organized under pressure Flexible availability, including evenings and weekends CPR certification (or willingness to obtain) Ability to pass a background check Knowledge of Occupational Medicine is a plus Why ExperCARE? A team that values integrity, service, and excellence Fast-paced, supportive environment with room to grow Meaningful work that directly impacts your community Competitive pay and benefits for full-time team members