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TherapySouth

Patient Services Assistant

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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Based on Alabama data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,252 / year median in Alabama

+7% projected growth

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Job Description

Patient Services Assistant TherapySouth - 3.9 Vestavia Hills, AL Job Details Full-time $14 - $15 an hour 5 hours ago Qualifications Computer operation HIPAA compliance Phone communication Payment processing Computer literacy Greeting customers HIPAA Scanning Medical scheduling Fax machines Desktop applications Computer skills Document imaging Patient interaction Faxing Referral coordination Entry level Client interaction via phone calls Full Job Description TherapySouth was founded in July 2006 by Steve Foster, PT, LAT. His vision was that TherapySouth would be a therapist-owned practice, specializing in "hands-on care, close to a patient's home or work". All of our clinics maintain a friendly atmosphere that helps patients feel at home in their surroundings. Having several locations allows patients to conveniently attend physical therapy two to three times per week to improve their daily functions. We know our patients' names when they walk in the door of our clinics! At TherapySouth, we are dedicated to keeping our Core Values at the forefront of our minds.
We believe in:
Perseverance Faith Family Compassion Integrity Service Giving Fitness Essential Functions 1. Demonstrate outstanding customer service. 2. Answer the phones appropriately. 3. Greet patients as they come in the door. 4. Schedule new and returning patients. 5. Scan necessary documentation into patient's electronic account. 6. Manage faxes 7. Collect OTC payments in accordance with Patient Payment Guidelines. 8. Contact referrals the same day as received and attempt to schedule appointment within 24 hours 9.
HIPAA 10.
Demonstrate good basic computer skills. 11. Comply with all company policies and procedures as well as State and Federal regulations. TherapySouth is an Equal Opportunity Employer.