ABOUT US

Learn, Play, Grow Children's Therapy Services is an outpatient pediatric clinic providing occupational, physical, and speech therapy. Our mission is to help every child reach their fullest potential through compassionate, family-centered care. Learn, Play, Grow Children's Therapy Services is seeking a warm, dependable, and highly organized Patient Services Representative to join our pediatric therapy clinic. As one of the first people families interact with, the Patient Services Representative plays an important role in creating a welcoming and positive experience. This position supports daily front-office operations and communication among families, clinic staff, physician offices, and other outside organizations.

KEY RESPONSIBILITIES

Welcome patients and families and manage the check-in and check-out process Answer and respond to phone calls, texts, and emails Help families complete intake forms, policies, agreements, and other required paperwork Enter and update patient information in electronic systems Collect payments and required signatures Verify insurance eligibility and benefits Communicate professionally with families, clinic staff, and physician offices Scan, file, fax, mail, and organize documents Assist with other front-office responsibilities as needed Help maintain a welcoming, organized, and supportive clinic environment

REQUIRED QUALIFICATIONS

Bilingual in English and Spanish High school diploma or equivalent Strong verbal and written communication skills Basic computer and typing skills Ability to manage multiple tasks and interruptions accurately Strong attention to detail Ability to handle confidential information appropriately Professional, friendly, dependable, and team-oriented attitude

PREFERRED QUALIFICATIONS

Previous experience in a clinic, medical office, or healthcare setting Experience with electronic medical systems, Google Drive, spreadsheets, or Microsoft Office Familiarity with medical office or insurance procedures

SCHEDULE

This is a full-time position. Our clinic operates Monday through Friday from 8:00 a.m. to 5:00 p.m. No weekends or major holidays are required.

BENEFITS

Paid time off Paid holidays Health insurance options 401k (Company Matches Up To 3%) Supportive and team-focused work environment Meaningful work supporting children and families

Pay:

From $15.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

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