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NORTH ARKANSAS REGIONAL MEDICAL CENTER
Patient Registrar - (Part time with benefits, nights)
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Based on Arkansas data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$43,308 / year median in Arkansas
+8% projected growth
Job Description
Be the calm, friendly first face for every visit. As a Patient Registrar at NARMC, you'll welcome patients, verify coverage, and complete accurate registrations that keep care moving and billing clean. We value kindness, accuracy, and simple, clear communication. About Us North Arkansas Regional Medical Center (NARMC) is an innovative, non-profit healthcare system anchored by a central hospital in Harrison, Arkansas, and 13 clinics serving the rural communities of North Arkansas. Our continuum includes Home Health and Hospice, including our inpatient Hospice House. More than 750 team members deliver comprehensive care close to home, guided by values of safety, quality, integrity, and community—with a mission to provide comprehensive healthcare across North Arkansas and a vision to be the region's most trusted and preferred provider. Job Summary Interview and register patients for inpatient, outpatient, and Emergency Department services; verify demographics/insurance, obtain signatures/authorizations, collect payments as needed, and route patients to the correct department, all while maintaining accuracy and great service. Key Responsibilities Register patients (ED, inpatient, outpatient); prepare ID bands and explain hospital policies. Verify insurance/eligibility; obtain signatures for treatment, assignment, and payment guarantee; copy cards. Collect payments after hours; balance receipts and maintain accurate EHR/registration data. Direct or escort patients to departments; answer phones/switchboard and support the Business Office. Maintain confidentiality and follow EMTALA/financial assistance workflows. Job Qualifications Required High school diploma or GED ; typing accuracy and basic computer skills. Ability to read, write, speak, and understand English; excellent customer service. Preferred Prior medical office/registration experience.