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Mercy

Patient Service Representative - Mercy 65 Prime Plus

Career Insights for Registrar / Patient Service Representative

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Based on Arkansas data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$43,308 / year median in Arkansas

+8% projected growth

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Job Description

Patient Service Representative - Mercy 65 Prime Plus Mercy paid time off United States, Arkansas, Rogers 3801 West Financial Parkway (Show on map) Sep 01, 2026

Find your calling at Mercy! The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

Position Details:
Minimum Qualifications:
Education:

High school diploma or equivalent.

Preferred Qualification:
Experience:

One year of applicable medical office experience.

Physical Requirements:

Position requires the ability to push, pull, and/or lift 50 lbs. occasionally. Position requires standing and walking during each shift. Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.