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Mercy

Patient Services Representative PSR - Mercy Rheumatology

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 5 weeks ago

Location: Rogers, AR (Onsite)

Last Updated: 3 days ago

Hours: Full-Time

Expires: 10/1/2026

Career Insights for Registrar / Patient Service Representative

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Based on Arkansas data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$43,308 / year median in Arkansas

+8% projected growth

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Job Description

Company:

Mercy Location:

Rogers, AR Career Level:

Associate Industries:

Healthcare, Pharmaceutical, Biotech Description Find your calling at Mercy! Job Profile Summary The Advanced Patient Services Representative plays a crucial role in ensuring the smooth operation of the clinic practice by managing patient interactions, administrative tasks, and providing exceptional customer service. This position requires a high level of professionalism, communication skills, and the ability to handle a variety of responsibilities efficiently.

Position Details:

Minimum Qualifications:

Education:

High school diploma or equivalent.

Preferred Qualification:

Experience:

Proficient in both Patient Services Representative and Advance Patient Services Representative competencies, as verified by department leader.

Physical Requirements:

Position requires the ability to push, pull, and/or lift 50 lbs. occasionally. Position requires standing and walking during each shift. Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.