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ACNW Arkansas Children's Northwest, Inc.

Patient Access Representative I (Bilingual Preferred)

Entry-Level JobVerifiedNo experience needed
Pay: $17.20–$21.50/hr
Posted: 2 weeks ago
Location: Springdale, AR (Onsite)
Last Updated: 5 days ago
Hours: Full-Time
Expires: 9/30/2026

Career Insights for Registrar / Patient Service Representative

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Based on Arkansas data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$43,308 / year median in Arkansas

+8% projected growth

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Job Description

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.
This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.
CURRENT EMPLOYEES
Please apply via the internal career site by logging into your Workday Account ( https://www.myworkday.com/archildrens/ )and search the "Find Jobs" report.
Work Shift:
Please see job description for details.
Time Type:
Full time
Department:
CC095906 ACNW
Harvey Clinic Summary:
Salary:
Most new hires start between $17.20-$21.50 per hour, depending on experience and qualifications.
Additional Information:
Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.
Required Education:
No education requirements
Recommended Education:
High school diploma or GED or equivalent
Required Work Experience:
Entry Level - Experience not Required.
Recommended Work Experience:
Required Certifications:
Recommended Certifications:
Description 1. Schedules all patient appointments and ensures referrals are obtained. 2. Meets or exceeds expected productivity and accuracy standards. 3. Greets and engages patients, families and visitors in order to provide a positive first impression. 4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc. 5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled. 6. Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating. 7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care. 8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.