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Oro Valley Hospital

ER Registrar - FT Days

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$47,403 / year median in Arizona

+10% projected growth

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Job Description

Seeking a full-time Registrar to support our Emergency Room Registration department at Oro Valley Hospital, located at 1551 E Tangerine RD, Oro Valley, AZ 85755.
Day Shift:
Schedule to be determined and is based on needs of the department We know it's not just about finding a job. It's about finding a place where you are respected, valued, and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible. What we
Offer:
Competitive Pay Medical, Dental, Vision, and Life Insurance Generous Paid Time Off (PTO) Extended Illness Bank (EIB) Matching 401(k) Opportunities for Career Advancement Rewards & Recognition Programs Exclusive Discounts and Perks Job Summary The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service. Essential Functions Interacts with patients and their families to address questions and provide courteous, timely assistance. Regulates schedules based on procedure requirements, physician availability, and staffing needs. Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information. Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services. Collects and records patient financial responsibility estimates as applicable. Communicates operative reports daily to appropriate physician offices. Compiles and organizes documentation to ensure completion of patient medical records. Prepares charts for upcoming procedures, including nursing documentation and registration forms. Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures. Responds to requests for medical records in a timely and efficient manner. Answers and returns phone calls, addressing questions with professionalism and courtesy. Performs other duties as assigned. Maintains regular and reliable attendance. Complies with all policies and standards. Qualifications 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required 0-2 years of experience in a customer service role required Knowledge, Skills and Abilities Strong interpersonal and customer service skills. Ability to handle sensitive information with confidentiality. Proficiency in using registration systems and insurance verification tools. Attention to detail and accuracy in data entry. Excellent organizational and time-management skills.