Intake coordinator

CNS - 3.9

Agoura Hills, CA Job Details Part-time | Full-time $25.24 - $35.00 an hour 1 day ago Benefits Paid training Qualifications In-person patient registration Patient scheduling systems Microsoft Excel Microsoft Outlook Electronic health records (EHR) management Phone communication Medical insurance coverage verification Intake Health insurance policy knowledge Client rapport building Greeting customers Client inquiry handling Regulatory compliance Health insurance customer support Patient demographics Assisting medical staff Medical scheduling Records management Clinical data entry Health information regulatory compliance Typing Billing issue inquiries Handling patient inquiries Clinical confidentiality policies Managing patient records Medical terminology Entry level Office phone management Quality data entry Customer data entry Full Job Description Overview We are seeking a proactive and compassionate Intake Coordinator to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and clients, ensuring a smooth and welcoming experience from the initial inquiry through appointment scheduling and documentation. Your energetic approach will help streamline patient intake processes, support medical administrative functions, and uphold the highest standards of confidentiality and customer service. This position offers an exciting opportunity to make a meaningful impact on patient care and clinic operations. Duties Greet patients and clients warmly via phone, email, or in person, establishing a positive first impression Collect, verify, and accurately input patient information into electronic health records (EHR) and patient management software Schedule appointments efficiently while coordinating with medical staff to optimize clinic flow Maintain strict confidentiality of patient records in accordance with health regulation policies and privacy laws Assist patients with insurance verification, billing questions, and understanding healthcare procedures Manage incoming calls, respond to inquiries promptly, and direct communication to appropriate team members Support medical administrative tasks such as data entry, document preparation, and maintaining organized records Skills Proven experience working in a medical office or healthcare setting with knowledge of medical terminology Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for documentation and communication purposes Familiarity with electronic health records (EHR) or electronic medical records (EMR) systems for managing patient data Strong customer service skills with the ability to communicate clearly via phone and client interactions Knowledge of health insurance policies, billing procedures, and regulatory compliance standards Ability to maintain patient confidentiality diligently in all aspects of work Excellent typing skills for efficient data entry and documentation accuracy Join us as an Intake Coordinator to be at the forefront of delivering exceptional patient experiences while supporting our healthcare team's operational excellence. Your energy, attention to detail, and dedication will help foster a caring environment where patients feel valued and well-supported every step of the way.

Pay:

$25.24 - $35.00 per hour

Benefits:

Paid training

Work Location:

In person