A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Intake Coordinator Maxim Healthcare Services Direct - 3.5 Alhambra, CA Job Details Full-time $27 an hour 1 hour ago Benefits Profit sharing Commuter assistance Health savings account Caregiver leave AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount Opportunities for advancement Life insurance Pet insurance Qualifications Customer communication Microsoft Excel Patient question and concern management Intake Patient demographics Assisting medical staff High school diploma or GED Schedule management Clinical data entry Microsoft Teams LPN Productivity software Managing patient records Care coordination Referral coordination Task assignment Communication skills Entry level Time management Client interaction via phone calls Full Job Description Maxim Healthcare is seeking a compassionate, detail-oriented Intake Coordinator to join our team and play a vital role in ensuring timely and accurate patient care. This position works closely with the Client Coordinator and other staff to manage patient intake, coordinate services, and maintain high standards of customer service.
Why Join Maxim:
Competitive pay & weekly paychecks Health, dental, vision, and life insurance 401(k) savings plan with company matching Employee discount program; partnered with hundreds of vendors nationwide Awards and recognition program Opportunity for career advancement Comprehensive training and mentorship program
Key Responsibilities:
Capture and communicate patient referral information to management teams Process and document incoming patient needs, service requests, and changes Inform patients accurately about available services Collaborate with operations to schedule appropriate personnel promptly Assist with new case openings in patient homes Record and report patient and employee concerns to appropriate parties Enter patient data into the system of record per company policies Support office staff with routine administrative duties Perform other duties as assigned
Qualifications:
Ability to travel up to 25% High School Diploma or equivalent required; LPN licensure and/or college degree preferred Minimum of 1 year of relevant experience preferred Strong organizational and time management skills Excellent communication and customer service abilities Professional telephone manner and interpersonal skills Proficiency in Microsoft Office Suite (Word, Excel, Teams) Ability to lift up to 15 pounds
Compensation:
$27.00 per hour. $2,000 annual bonus potential.
Maxim Benefits:
Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and
Health Advocate Employee Assistance Program Retirement and Financial Security:
Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits
Lifestyle Benefits:
Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program Benefit eligibility is dependent on employment status. About Maxim Healthcare Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed. Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
