Required Education:

•

High SchoolRequired Experience:

• 1-3 years, they have worked in a hospital registration.• Collecting and entering Patient Demographics in the Hospital Surgery Dept, getting signatures on required consents or regulatory forms,

Collecting Patient PaymentsPreferred Experience:

•

EpicRequired Skills:

•Knowledge of third-party insurance verification process. Excellent Customer Service Skills. Basic knowledge of hospital registration requirements.• Excellent attendance as is an opening shift to handle all first surgery cases

Job Overview:

Acts as first point of contact for Client members/patients and assists members/patients through registration process under minimal direct supervision. Practices proper cash handling and reconciliation processes in accordance with established policies and guidelines. Makes members/patients and their needs a primary focus of one's actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs. Builds rapport and cooperative relationship with members/patients. Considers how actions or plans will affect members/patients; responds quickly to meet member/patient needs and resolve problems.

Job Requirements:

Work experience involving public contact, clerical, reception. Work experience involving cash handling or cash balance or reconciliation to include one year of work experience using multiple business software applications simultaneously. High school graduation or equivalent. Must demonstrate strong customer service orientation, problem solving and verbal communication ability. Must enjoy constant public contact. Basic math proficiency. Ability to prioritize and multitask. Typing 25 WPM 10-key proficiency.

Essential Responsibilities:

Serves as Ambassadors for Client by exhibiting respectful, professional, courteous and friendly behavior towards and around our patients and members and supporting the member/patient experience. Greets and determines patient needs. Requests identification to properly register patient for services. Uses available resources to determine patient account status. Selects or creates the appropriate account type at time of registration for the following: benefits, eligibility, patient liability, third party, coordination•

Interview Process:

Phone interview first then panel face to face interview with Manager and Supervisor•Only those lawfully authorized to work in the designated country associated with the position will be considered.•Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.•