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City of Hope

Patient Safety Assistant

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$56,840 / year median in California

+13% projected growth

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Job Description

Patient Safety Assistant Join the transformative team at City of Hope , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. This role involves providing one-on-one safety assistance for patients in situations where alternatives or restraints may not be suitable. The focus on both physical presence (1:1 sitting) and virtual sitting reflects a comprehensive approach to patient care. As a successful candidate, you will:
One-on-One Sitting:
Physically being present with the patient to monitor and provide immediate assistance, ensuring their safety and well-being.
Virtual Sitting:
Using technology to remotely monitor and communicate with patients, providing real-time support when physical presence may not be possible.
Skills and Knowledge:
Possessing the necessary skills and knowledge to effectively provide one-on-one safety assistance, adapting to the unique needs of each patient. Alternatives to
Restraints:
Understanding and implementing alternatives to restraints, emphasizing a person-centered approach to care.
Adaptability:
Being able to adapt to varying situations and patient conditions, responding appropriately to ensure a safe and supportive environment.
Communication Skills:
Effective communication skills, especially in the context of virtual sitting, where clear communication remotely is essential.
Patient-Centered Care:
A commitment to patient-centered care, prioritizing the well-being of individuals under your care.
Your qualifications should include:
6 months patient care experience or experience working in a healthcare environment. High School Graduate or equivalent. Patient Monitoring Device (where applicable)
AHA BLS Certification Additional Information:
This position is represented by a collective bargaining agreement. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please
CLICK HERE
.