Dental Patient Coordinator Greenhills Dental Care, dental office of Dr. Shirley H. Bien, is a state of the art practice delivering the very best care and customer service to patients of all ages. We are currently looking to fill a full-time position for our front desk. We are seeking someone who is self-motivated, takes initiative, has confidence and integrity, has the ability to communicate well with patients and other team members. This is one of the most important roles in our practice. You are the first voice patients hear and the first face they see. You set the tone for the entire experience. If you love people, thrive in a fast-paced environment, and enjoy creating structure and clarity, we'd love to meet you. About Greenhills Dental Care We are a well-established, patient-centered dental practice serving Fremont and the surrounding communities. Our goal is to provide high-quality care in a welcoming, professional environment where patients feel comfortable and valued. We believe the front office is the heartbeat of the practice and we're looking for someone who takes pride in that responsibility. What You'll Be Responsible For As our Dental Patient Coordinator, you will manage daily patient flow and ensure the schedule stays organized and productive.

Daily Responsibilities:

Greet patients warmly and professionally Answer phones and respond to inquiries Schedule and confirm appointments Verify dental insurance benefits Check patients in and out efficiently Collect co-pays and balances Present basic treatment estimates (training provided if needed) Maintain accurate patient records Follow up on unscheduled treatment Assist with recall and reactivation efforts Keep the front desk organized and running smoothly Support the Office Manager with administrative tasks You will play a direct role in patient retention, schedule efficiency, and overall office energy. What We're Looking For Has dental front desk experience (at least 2 years preferred) Understands dental insurance and basic billing (preferred) Is friendly, confident, and professional Is highly organized and detail-oriented Can multitask without feeling overwhelmed Communicates clearly and warmly Is dependable and punctual Thrives in a team environment Takes initiative and doesn't wait to be told what to do Is tech savvy and comfortable with dental practice management software (Dentrix, Eaglesoft, Open Dental, etc.) Bilingual, Spanish is a plus! If you don't know everything but are willing to learn quickly and take ownership, we value that. Compensation & Growth Competitive hourly pay (based on experience) Full-time position Employee discounts on dental treatment Paid time off and vacation pay Opportunity to grow into leadership or management roles over time Continuing education credits Supportive team environment What Success Looks Like in This Role The schedule stays full and productive Patients feel welcomed and cared for Insurance verification is accurate and efficient Collections are handled professionally Communication between front and back office flows smoothly You are not "just answering phones."You are helping drive the practice forward. If you think you'd be the right fit, apply today!

Job Type:

Full-time Pay:

$30.00 - $35.00 per hour

Benefits:

Dental insurance Paid time off

Education:

Bachelor's (Preferred)

Experience:

Customer service: 1 year (Preferred) Insurance verification: 1 year (Preferred) Dental office: 1 year (Preferred)

Work Location:

In person