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Adventist Health

Admissions Coordinator

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$56,840 / year median in California

+13% projected growth

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Job Description

Centered in the heart of San Joaquin County, Adventist Health Lodi Memorial has been one of the area's leading healthcare providers since 1952. We are comprised of a 190-bed hospital, 17 medical offices, home care services, comprehensive cancer care and a vast scope of award-winning services located throughout Lodi and the surrounding areas. Lodi is known for its small-town charm, extensive vineyards and delicious local restaurants and bakeries. The allure of Lodi's close-knit community is complimented by its proximity to major metropolitan cities in the Bay Area and Sacramento, as well as a quick drive to Lake Tahoe or the Northern California coast.
Job Summary:
Plans, organizes, coordinates and evaluates the admissions process. Maintains responsibility for screening, evaluating, processing and coordinating all admissions to the department unit. Fosters relationships with referral agencies, hospitals and physicians, actively engaging in marketing activities. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
Job Requirements:
Education and Work Experience:
Associate's/Technical Degree or equivalent combination of education/related experience: Required Bachelor's Degree or equivalent combination of education/related experience: Preferred Five years' healthcare compliance experience:
Preferred Preferred:
Preferred Licenses/Certifications:
Registered Nurse (RN) or licensed allied health professional (Physical Therapist, Occupational Therapist, Speech Pathologist, or Clinical Social Worker): Required Registered Nurse (RN) or licensed allied health professional (Physical Therapist, Occupational Therapist, Speech Pathologist, or Clinical Social Worker):
Required Essential Functions:
Assigns preliminary Functional Independence Measure (FIM) scores (motor & cognitive), Case Mix Group (CMG), target Length of Stay (LOS) and expected reimbursement for Medicare patients. Works on activities of a diverse scope requiring minimal interpretation of policies and guidelines. Suggests the Rehabilitation Impairment Category (RIC), etiological diagnosis, secondary and related diagnosis, and any comorbidities present upon referral based on medical history, and reviews with Medical Director. Makes recommendations on new processes, tools and services. Supports and contributes to the development of new products, services or techniques. Ensures a viable discharge plan, expectation of significant practical improvement, established and realistic rehabilitation goals, and that the patient is medically stable/able to participate in an intensive rehabilitation program. Ensures prior authorization, verification of benefits and insurance coverage. Identifies payer expectations. Performs pre-admission screening, completes pre-admission screening forms and conducts onsite evaluations, as needed, on patients referred for acute inpatient rehabilitation. Solves escalated operational problems and technical issues. Prioritizes own weekly schedule and guides others in the completion of tasks within clearly defined schedules as set by leadership. Maintains current knowledge of regulatory and reimbursement criteria as related to patient admissions and program development. Assists with orienting and providing on-the-job skills training to others. Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify.
Visit https:
//adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.