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APR Consulting Inc
Patient Services Representative
Career Insights for Registrar / Patient Service Representative
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Based on California data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$56,840 / year median in California
+13% projected growth
Job Description
Patient Services Representative APR Consulting Inc - 4.2 Los Angeles, CA Job Details Contract $25.80 an hour 1 hour ago Qualifications Medical insurance coverage verification Outpatient experience Outpatient facility experience High school diploma or GED Healthcare referral management Health insurance referral requirements Full Job Description APR Consulting, Inc. has been engaged to identify a
Patient Services Representative Location:
Los Angeles, CA 90048Position:
Patient Services Representative Pay Rate:
$25.80/hrDuration:
13 weeksExpected Shift:
40 hrs/week 8am to 5pmRequired Qualifications:
- HSD/GED
- Flu vaccination (no exceptions/no declinations)
- Experience with medical insurance, referral processes, and benefit plans
- 1 year of recent experience working in an outpatient clinic or medical office setting
- Ability to read, understand, and respond to detailed oral and written instructions
Preferred Qualifications:
- 2+ years' recent experience working as a Patient Service Representative
- Experience with CS-Link/Epic
- Understanding of medical terminology
Job Duties:
- Primary point of contact for patient relations in person and by phone
- Greet patients and assist in resolving patient concerns and escalating as appropriate
- Check patients in/out and collect co-payments, give receipts, and reconcile payments
- Verify patient demographics and insurance information in CS-Link/Epic
- Schedule appointments and complete patient registration
- Process and track referrals and authorizations for various insurance types
- Handle patient/provider correspondence
- Explain policies, procedures, or services to patients
- Sanitize workspace using provided supplies and following department guidelines