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HH
Hoag Health System
Admissions Rep I : Registration ECU - Part Time - 08HR - Hoag Newport Beach
Career Insights for Registrar / Patient Service Representative
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Based on California data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$56,840 / year median in California
+13% projected growth
Job Description
Primary Duties And Responsibilities The Representative is responsible for following Federal, State and Local guidelines and works directly with patients and clinical teams for delivery of services to include but is not limited to: Registration Scheduling Verification of insurance Collection of patient payments The patient experience Communicating with internal departments The Representative is proficient in the application and systems that may include but is not limited to: Affinity Passport EPIC Other supporting information systems Performs other duties as assigned. Education and Experience High School diploma or equivalent required. Minimum one (1) year clerical experience, medical terminology, including filing, computer skills and basic telephone skills required. High level of computer keyboarding skills for data input required. Basic knowledge of Microsoft Office Suite, including Outlook, Word and Excel required.