Senior Medical Office Receptionist PrimeCareMDs Pasadena, CA Job Details Full-time | Contract $22 - $24 an hour 1 hour ago Benefits Paid training Paid holidays Paid time off Opportunities for advancement Qualifications HIPAA English Microsoft Office High school diploma or GED Medical terminology

Armenian Full Job Description Job Overview About Us:

Join PrimeCareMDs, a patient-centered medical practice focused on high- quality, compassionate care. We're seeking a professional, experienced Senior Medical Office Receptionist to lead front-desk operations and support our clinical team.

Key Responsibilities:

Greet patients, check in/out, and manage the front desk in a professional, friendly manner Schedule, confirm, and reschedule patient appointments (phone, online, in-person) Verify insurance eligibility, collect co-pays, and process payments; handle basic billing inquiries Maintain accurate patient records and ensure HIPAA-compliant handling of protected health information Triage incoming calls and messages; route to clinical staff as appropriate Prepare new patient charts, intake forms, and update demographic/insurance information Train and mentor junior reception/administrative staff; help improve front-office workflows Coordinate referrals, prior authorizations, and appointment follow-ups with providers and outside facilities Maintain a clean, organized waiting area and office supplies

Qualifications:

4+ years front-desk or medical receptionist experience; prior experience in a medical practice strongly preferred Strong knowledge of medical terminology, insurance verification, and HIPAA regulations Proficient with EHR/practice management systems and MS Office Excellent verbal and written communication, multitasking, and customer-service skills Detail-oriented, dependable, and able to work both independently and as part of a team High school diploma or equivalent; medical office certification (CMAA, AAPC) or related training preferred Bilingual - Fluent English and Armenian is a must, Arabic is a big plus

What We Offer:

Competitive salary: BOE 2 Weeks of vacation Paid Holidays Paid training and professional development Supportive team environment and opportunities for advancement

Pay:

$22.00 - $24.00 per hour Expected hours: 40.0 per week

Benefits:

Paid time off

Work Location:

In person