Position Summary:

Provide efficient, accurate, and effective customer-focused communication services to enhance our patient's experience. Pre-register, schedule, cancel and reschedule patient appointments. Responsible for the timely verification of patient medical insurance benefits, insurance eligibility, benefits and pre-authorization/ pre-certification/referrals. Ensures that all account activity is timely and thoroughly documented. Communicate and informs patients on payor requirements to ensure compliance. Validates that all necessary referrals, pre-certifications and/or authorizations for scheduled services is on file and valid for scheduled procedures. May perform other duties as assigned.

Required Qualifications:

High school diploma or equivalent. Minimum of 2 years' experience in a hospital or medical office setting, including registration knowledge. Knowledge of medical terminology.

Utilization of systems:

PC, fax, telephone, scanner, copy machine, Microsoft Office and Outlook programs. Knowledge of CPT and HCPC codes. [Preferred Qualifications] Some college courses completed in business communication or data entry. Minimum one (1) year experience with insurance verification in a healthcare setting; minimum one (1) year experience with scheduling patient appointments. Working knowledge of insurance and billing requirements, county, state & charity aid programs. Computer literate and knowledge of applications relative to admitting functions.

Salary Range:

$23.33 - $32.83 hourly. Salary will be commensurate with experience. As part of our ongoing effort to remain an employer of choice, eligible employees who work qualifying weekend shifts receive a competitive weekend rate.

Location:

Pomona Valley Hospital Medical Center

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PRE SERVICES DEPARTMENT

Schedule:

Full time, 1 - Days, 40