We are so glad you are interested in joining Sutter Health!

• Organization:
• SMCS-Valley Administration
• Position Overview:
• Reviews confidential clinical information and facilitates transfers and transports to appropriate Sutter facility, program or affiliated and aligned specialists.
• Job Description
• : •

EDUCATION

• _Equivalent experience will be accepted in lieu of the required degree or diploma._ + Bachelor's in Business and/or Healthcare Administration, or related field. ​
• PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN
• + 2 years progressively responsible experience in healthcare/medical insurance, Emergency Room Tech, Admitting/Patient Access, and/or Case Management as typically acquired in three or more years. + 2 years' experience in an acute and/or non-acute healthcare setting. + 2 years' experience working with computerized systems and/or electronic medical record.
• SKILLS AND KNOWLEDGE
• + Working knowledge of managed care requirements and processes.

+ Knowledge of system, affiliate and community resources, and third-party payers (e.g., PPO, HMO, Medicare, insurance plans). + knowledge of insurance authorization process and HIPPA requirements.

+ Familiar with medical and managed care terminologies.

+ Understanding of disease process to assess referral requests and appropriate level/provider of care required.

+ Ability to define issues, collect data, establish facts and draw valid conclusions.

+ Displays a customer service focus in all decisions and actions.

+ Ability to communicate through verbal and written means, and to present information to a variety of audiences.

+ Organization skills to effectively manage and/or re-prioritize activities and projects to meet deadlines while maintaining a high degree of responsiveness.

+ Ability to interact and maintain effective working relationships with those contacted in the performance of required duties.

+ Demonstrates respect for cultural and linguistic differences and promotes an inclusive work environment.

+ Demonstrates initiative in providing feedback/input to improve workflow/processes.

+ Ability to work effectively in a dynamic and fast-paced environment with changing business priorities.

+ Ability to maintain and work discreetly with confidential and sensitive information.

+ Ability to use essential applications and/or databases associated with the role's duties and responsibilities.

• Job Shift:
• Nights
• Schedule:
• Part Time
• Shift Hours:
• 8 •Days of the

Week:

• Variable
• Weekend Requirements:
• Every other Weekend
• Benefits:
• Yes
• Unions:
• No •

Position Status:

• Non-Exempt
• Weekly Hours:
• 24 •

Employee Status:

• Limited Term (Fixed Term) Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $28.00 to $52.56 / hour _The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package._