Patient Scheduling Coordinator / Dental Receptionists Smile Builders Children's Dentistry San Marcos, CA Job Details Full-time $17 - $21 an hour 23 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Qualifications Bilingual Spanish Microsoft Excel Multilingual Customer service HIPAA English Microsoft Office High school diploma or GED Dental office experience Computer skills Open Dental Full Job Description We are currently looking for a qualified Patient Scheduling Coordinator to join our busy Pediatric Dentistry team. The Coordinator acts as a liaison between the patient and the Pediatric Dentists / Specialists to review treatment needs and assist the patient through the scheduling process. Must have excellent communication skills and interpersonal skills. He or she helps with scheduling, routing phone calls and assists with obtaining patient information. The ideal candidate has some post high school education or training and two years of experience in a Dental office position of similar responsibility (front desk, administrative assistant, etc.). Candidates must have a pleasant and courteous personality, administrative, and organizational, phone and computer skills. Experience with Open Dental practice management software is preferred but not necessary.

RESPONSIBILITIES

Communicates effectively with patients Schedules and confirms patient appointments Answering telephone calls and routing to the correct place Reviews all consent forms, financial documents, or other documentation and ensures they are properly signed by the patient Answer patient questions and ease patient concerns in person, by phone and email Assist in Practice's collections protocol for all outstanding balances Attends all staff meetings, trainings, and educational classes as required Maintains and develops content for our social media presence and attend health fairs Performs other duties as assigned

QUALIFICATIONS

High school diploma or GED required; some post high school education or training preferred Two years of relevant experience required Bilingual in Spanish, required Helpful attitude and friendly demeanor Highly professional and dependable Excellent communication both in English and Spanish, customer service, and problem solving skills, including the ability to maintain composure under stress Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment Excellent telephone skills Strong computer and internet skills, including Microsoft Office suite and Excel Experience with Open dental practice management software a plus

Job Type:

Full-time Pay:

$17.00 - $21.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Customer Service:

1 year (Preferred)

Computer Skills:

1 year (Preferred)

Language:

Spanish (Required)

Work Location:

In person