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Pacer Staffing
Patient Services Representative
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Job Description
Patient Services Representative (Santa Monica, CA, 90404) | 07/28/26
Job Description Job Title:
Patient Services Representative Location:
Santa Monica, CA 90404
Duration:
13 weeks
XXXX:
XXXXXXXXXXX/hr Working Schedule:
Day Shift || 8:00 AM - 5:00 PM
•This is a fast-paced 200+ daily patient caseload clinic
•
Job Summary:
Primary point of contact for patient relations in person and by phone
Greet patients and assist in resolving patient concerns and escalating as appropriate
Check patients in/out and collect co-payments, give receipts, and reconcile payments
Verify patient demographics and insurance information in CS-Link/Epic
Schedule appointments and complete patient registration
Process and track referrals and authorizations for various insurance types
Handle patient/provider correspondence
Explains polices, procedures, or services to patients
Sanitize workspace using provided supplies and following department guidelines
Required Qualifications:
HSD/GED
Experience with medical insurance, referral processes, and benefit plans
1 year of recent experience working in an outpatient clinic
Previous Epic EMR experience
Experience with high call volume settings
Ability to read, understand, and respond to detailed oral and written instructions
Preferred Qualifications:
2+ years' recent experience working as a Patient Service Representative
Understanding of medical terminology