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Valley View Hospital

Patient Services Specialist Heart and Vascular Full-Time

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$46,730 / year median in Colorado

+7% projected growth

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Job Description

Join Our Heart & Vascular Center as a Patient Services Specialist! Are you passionate about helping others and delivering top-notch customer service? We're looking for a full-time Patient Services Specialist to join our friendly, positive, and dedicated team!
Why You'll Love This Role:
We're committed to investing in you! Make a meaningful impact in patients' lives every day Be part of a supportive and welcoming team Enjoy a Monday-Friday schedule (8:30 AM
  • 5:00 PM)
  • NO nights, weekends, or holidays!
Work in a professional medical setting where your customer service skills shine
What We're Looking For:
✔ Previous customer service experience in a medical setting ✔ Bilingual (Spanish & English) preferred, but not required ✔ A warm, friendly, and patient-focused attitude If you're ready to be part of a team that truly cares, we'd love to meet you! Apply today and take the next step in your career with us. Patient Services Specialist
  • Key Responsibilities Greet & assist patients and physicians with a professional, friendly attitude Manage patient flow
  • check-in/out, keep appointments on schedule Maintain accurate records
  • update demographics, insurance, and appointments Handle communications
  • triage calls, schedule via E-fax, email, text, and phone Organize medical records
  • retrieve and manage patient files Stay efficient & professional
  • multitask in a fast-paced environment with a positive demeanor Collaborate with clinical staff
  • ensure seamless coordination between providers and patients Deliver excellent customer service
  • create a welcoming and supportive experience for all patients
QUALIFICATIONS
High school diploma or equivalent.
Clerical:
typing filing, scheduling, computer, phone and people skills Excellent customer service; strong computer skills; outstanding communication; multitasking skills are required. Ability to multi-task in a fast-paced environment. Bilingual (English/Spanish) preferred. Patient care background and/or medical scheduling experience required.
BENEFITS
Valley View offers a robust benefits package designed to support your health, well-being, and financial future: Medical, Dental and Vision Annual Bonus based upon organizational and individual performance. Flexible Spending Account (FSA) Generous Paid Time Off accrual Tuition Assistance 401(a) and 403(b) plans Employee Assistance Program Employee discount on Valley View Services Use of Sunlight and Aspen SkiCo day passes Access to Sunlight and Aspen SkiCo day passes Exclusive discounts at local gyms.
APPLICATION SUBMISSION END DATE
Application window will close upon successful hire of qualified candidate Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.