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Sierra Vista

Intake Coordinator- Day

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$46,730 / year median in Colorado

+7% projected growth

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Job Description

Intake Coordinator- Day Pay:

$19 - $22hr

Location:

4770 Larimer Pkwy, Johnstown, CO 80534

Schedule:

Day Shift | 3x12s (7a-7p) & every other weekend rotation About SierraVista Behavioral Healthcare SierraVista Behavioral Healthcare is now open in Johnstown, Colorado, offering premier acute inpatient psychiatric services to adults throughout northern Colorado. Our facility provides comprehensive, short-term stabilization and psychiatric care for individuals experiencing acute mental health crises. Join the Journey of Hope Turn first calls into first steps toward recovery. The Intake Coordinator orchestrates smooth admissions with empathy, accuracy, and urgency —bringing steady energy and teamwork to our busiest hours. How You Will Make a Difference Answer referral lines and triage calls from families, emergency departments, and providers with warmth, professionalism, and urgency. Verify insurance, gather demographics, obtain required information, and coordinate assessments and admissions. Monitor the bed board and collaborate closely with nursing, EVS, security, and other departments to ensure timely room readiness. Maintain accurate, real-time logs, dashboards, referral records, and shift handoffs. Coordinate with rounding providers and the daytime interdisciplinary team to support timely assessments, admissions, treatment planning, and follow-up needs. Communicate with families, referral sources, and clinical teams to facilitate a smooth admissions process and positive experience. Support safe and timely discharges by coordinating documentation, transportation, follow-up needs, and communication with the appropriate teams. Provide clear and thorough handoffs to evening and night-shift teams, including pending referrals, admissions, discharges, bed availability, and outstanding needs. Maintain a professional, welcoming environment while balancing multiple priorities in a fast-paced healthcare setting. What We're Looking For Healthcare admissions, intake, behavioral health, or front-office experience preferred. Superb communication, organization, multitasking, and customer-service skills. Proficiency with EMR systems, electronic documentation, and basic computer applications. Ability to remain calm, organized, and professional under pressure. Strong attention to detail and the ability to prioritize competing needs. High school diploma or GED required. Must be 21 years of age or older.

Preferred:

STNA, MHT, BHT, or related healthcare/behavioral health experience. Why You'll Love It Here (Full‑Time Benefits) Multiple medical plan options, Vista Wellness (physician/pharmacy), Dental, Vision Generous PTO and paid holidays 401(k) with company contribution; Life and disability coverage

• Tuition reimbursement up to $15,000 and student loan forgiveness programs

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • 401(k) Plans
  • Dental Insurance