Front Office Coordinator Total Orthodontics - 3.5 Lone Tree, CO Job Details Full-time $18 - $22 an hour 10 hours ago Benefits Profit sharing Health insurance 401(k) Paid time off Vision insurance Qualifications Medical billing inquiries Patient scheduling systems Health insurance co-pays Phone communication Payment processing Dental receptionist Operations coordination Greeting customers Health insurance customer support Dental insurance Patient demographics Greeting dental patients Assisting medical staff Accurate transaction records management Medical scheduling High school diploma or GED Records management Health record tracking Schedule creation Handling patient inquiries Patient registration Managing patient records Communication skills Entry level Office phone management Time management Full Job Description Company Description Total Orthodontics has been creating confident, healthy smiles in the Denver area since 1960. With more than 30,000 beautiful smiles transformed and a legacy spanning three generations of patients, we're proud to be one of Denver's most trusted orthodontic practices. While our roots run deep, our approach to care is thoroughly modern—combining advanced technology with an honest, conservative philosophy that puts patient needs first. Job Description We are currently seeking a friendly, proactive, and detail-oriented Front Office Coordinator to join our growing team. As one of the first points of contact for our patients, you'll play an important role in creating a welcoming experience while helping keep the day-to-day operations of the practice running smoothly. This position combines front-office and scheduling responsibilities with some financial coordination, making it a great opportunity for someone who enjoys working with people, staying organized, and taking ownership of a variety of responsibilities. What You'll Do Greet patients and families warmly and professionally, both in person and over the phone Schedule, confirm, and modify appointments to help maintain smooth patient flow and an efficient clinical schedule Monitor and adjust the daily schedule as needed for changes, emergencies, and same-day appointments Verify dental insurance eligibility and benefits Assist patients with questions regarding insurance coverage, copays, deductibles, and treatment estimates Verify and update patient contact, insurance, and other necessary information Collect and accurately document payments and other required information Respond to incoming calls and emails and direct questions to the appropriate team member Maintain accurate information in scheduling systems and patient records Work closely with the clinical and administrative teams to provide an exceptional patient experience Qualifications What We're Looking For Excellent communication and interpersonal skills Strong organizational and time-management skills Ability to multitask and remain organized in a busy practice Positive attitude and team-first mindset Dependability and attention to detail Comfort discussing financial and insurance information with patients Previous front desk, scheduling, customer service, or financial coordination experience preferred Dental or orthodontic experience is a plus, but not required High school diploma or equivalent preferred Additional Information Why You'll Love Working with Us Full-time, four-day workweek — Mondays, Wednesdays, Thursdays, and Fridays No weekends Competitive pay of $18-$22/hour, depending on experience Medical, dental, and vision insurance 401(k) with employer contributions Profit sharing and additional retirement benefits Paid time off and additional benefits Orthodontic benefits for you and your family Ongoing learning and development with opportunities to grow within the practice and organization A supportive, collaborative team environment Schedule & Location This is a full-time, four-day-per-week position working Mondays, Wednesdays, Thursdays, and Fridays. The position will travel between our Lone Tree and Greenwood Village locations.