A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Monday-Friday variable shifts from 7:45am- 5:30pm Provides clerical and administrative support and coordinates the patient care activities for medical practice.
Responsibilities:
+ Greets and welcomes patients upon arrival and communicates pleasantly and effectively. + Ensures accuracy of patient's information, including demographics and insurance. + Answers phones, routes call, takes messages, and assures accurate communication •'1/2 both verbally and via the EMR system + Registers, verifies, and schedules patient appointments, testing, and referrals. + Schedules and reschedules appointments according to office protocols + Monitor applications and manage worklists as applicable. 7. Collects co-pays and reconciles money for deposit. + Obtains and coordinates record retrieval for new and established patients. + Performs intake and processing of medical records and other documentation where applicable. + Fulfills all compliance responsibilities related to the position. + Maintains and Models the Organization•'1/2s values. + Demonstrates regular, dependable, and predictable attendance. + Performs other duties as required.
Education:
+
High School Diploma/EQUIVALENT Working Conditions:
+ Ability to travel between practices as needed. +
Manual:
Some manual skills/motor coordination & finger dexterity +
Occupational:
Little or no potential for occupational risk +
Physical Effort:
Medium to Heavy effort. May exert up to 35 lbs. force +
Physical Environment:
Generally pleasant working conditions •Additional Salary DetailThe salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). The salary range for this position is $24.50-$24.50/hourIt is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of age, race, creed/religion, color, national origin, immigration status, or citizenship status, military or veteran status, sexual orientation, sex/gender, gender identity, gender expression, height, weight, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, their or their dependent's sexual or other reproductive health decisions, or other characteristics protected by applicable law.
