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NH
Northwell Health
Medical Practice Patient Representative Region C
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Connecticut data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$48,889 / year median in Connecticut
+20% projected growth
Job Description
- Description
Title:
- Per Diem (as needed)
- Medical Practice Patient Representative Region C
- Float Team
- Danbury, CT
- Monday
- Friday 8:00am
- 5:00pm
Summary:
Provides clerical and administrative support and coordinates the patient care activities for medical practice.Responsibilities:
1. Greets and welcomes patients upon arrival and communicates pleasantly and effectively. 2. Ensures accuracy of patient's information, including demographics and insurance. 3. Answers phones, routes call, takes messages, and assures accurate communication both verbally and via the EMR system 4. Registers, verifies, and schedules patient appointments, testing, and referrals. 5. Schedules and reschedules appointments according to office protocols 6. Monitors applications and manage worklists as applicable. 7. Collects co-pays and reconciles money for deposit. 8. Obtains and coordinates record retrieval for new and established patients. 9. Performs intake and processing of medical records and other documentation where applicable. 10. Fulfills all compliance responsibilities related to the position. 11. Maintains and Models the Organization values. 12. Demonstrates regular, dependable, and predictable attendance. 13. Performs other duties as required.Education Skills Experience:
Required:
High School graduate or equivalent. Microsoft Office Suite experience preferred, Data Entry, Excellent Communication Skills (written and verbal).Minimum Experience:
Six months.Other Information:
Ability to travel between practices as needed.Salary Range:
$18.13- $31.