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Medical Office Assistant
Career Insights for Registrar / Patient Service Representative
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Based on Connecticut data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$48,889 / year median in Connecticut
+20% projected growth
Job Description
🌟 Medical Office Assistant Be the Heart of the Patient Experience Are you a people person who thrives in a fast-paced environment and loves making a difference in someone's day? Join our growing healthcare team as a Medical Office Assistant and become the welcoming voice and friendly face that helps patients feel cared for from their very first interaction. Whether you're answering calls, coordinating appointments, or supporting providers behind the scenes, you'll play a vital role in delivering exceptional patient experiences every day. 💙 Why You'll Love This Role Make a meaningful impact in patients' lives Work alongside dedicated healthcare professionals Enjoy a consistent Monday-Friday schedule (8:00 AM-5:00 PM) Be part of a collaborative, supportive team Gain valuable experience in specialized medical departments including Cardiology and Obstetrics 🚀 What You'll Do As a Medical Office Assistant, you'll help keep our practice running smoothly while providing outstanding customer service to patients, providers, and team members. Key Responsibilities ✅ Answer incoming calls with professionalism and warmth, connecting patients with the right resources. ✅ Schedule, coordinate, and confirm patient appointments while ensuring provider schedules are optimized. ✅ Maintain accurate patient records through timely and detailed data entry. ✅ Deliver exceptional customer service by assisting patients with questions and concerns. ✅ Support clinical and administrative staff with day-to-day office operations. ✅ Collaborate with colleagues to create a seamless and positive patient experience. ✅ Follow office policies and confidentiality standards while contributing to an efficient healthcare environment. ⭐ What We're Looking For Required Skills Strong phone etiquette and communication skills Experience scheduling appointments and managing calendars Accurate and detail-oriented data entry abilities Passion for providing exceptional customer service Ability to multitask in a busy office setting Team-oriented mindset with a positive attitude No license or certification required Bonus Qualifications Previous experience in a medical office or healthcare setting Familiarity with patient-facing administrative processes Knowledge of general office procedures and healthcare workflows 🏥 Work Environment You'll work in a professional, patient-centered medical office where teamwork, compassion, and excellence are valued every day. Openings are available within our Cardiology and Obstetrics departments, providing opportunities to support patients through important stages of their healthcare journey. Our team is committed to creating a welcoming environment for both patients and employees, where your contributions are recognized and your growth is encouraged. 🌈 Join a Team That Makes a Difference If you're organized, compassionate, and ready to build a rewarding career in healthcare, we'd love to meet you. Bring your customer service skills, positive energy, and passion for helping others—and become an essential part of a team that improves lives every day. Job Type & Location This is a Contract to Hire position based out of Greenwich, CT. Pay and Benefits The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Greenwich,CT.