Location:

Groton, CT M-F 8:30am

• 5pm or Monday 10am
• 7pm and Tuesday
• Friday 8am
• 4:30pm or Clinton, CT Mon/Tues/Thurs/Fri 8am
• 5pm, Wednesday 10am
• 7pm, Qualifications Associate's degree, medical office/MA certificate, or 2+ years of relevant experience eSkills assessment + Alta Language score 9+ Overview & Duties Patient Service Associates are the first point of contact, providing excellent customer service and supporting smooth clinic operations.

Responsibilities include:

Greeting patients and managing front desk flow Scheduling/rescheduling appointments Verifying insurance and collecting payments Answering phones and documenting in EHR Maintaining accurate records and confidentiality (HIPAA) Supporting daily reconciliations and office needs Skills Needed Strong customer service and communication Bilingual in English and Spanish Ability to multitask in a fast-paced environment Detail-oriented with good data entry skills Basic Microsoft Office proficiency (preferred)

Pay:

Up to $23.00 per hour

Benefits:

Health insurance

Education:

High school or equivalent (Required)

Experience:

Medical administrative support: 2 years (Required)

Language:

English (Required) Spanish (Required) Ability to

Commute:

Groton, CT 06340 (Required)

Work Location:

In person