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Actalent

Medical Office Assistant

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$48,889 / year median in Connecticut

+20% projected growth

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Job Description

Job Title:
Medical Assistant Job Description Join our team as a Medical Assistant where you will be an integral part of the patient care team, assisting providers and nursing staff with daily office duties such as answering phones, scheduling appointments, obtaining prior authorizations, and rooming patients. Responsibilities Answer phones and manage incoming calls efficiently. Schedule patient appointments and manage calendar logistics. Assist with prior authorizations for medical procedures and prescriptions. Room patients and prepare them for consultations. Perform client intake and gather necessary patient information. Document patient interactions and maintain accurate records. Support patient care by performing specific duties as required. Handle clerical tasks, insurance documentation, and electronic medical records (EMR). Essential Skills Strong customer service skills. Proficient in data entry and maintaining patient information. Experience with medical office procedures. Familiarity with EPIC and electronic medical records systems. Additional Skills & Qualifications Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) qualification is helpful. Medical Assistant (MA) diploma preferred. Prior experience with EPIC is preferred. Work Environment This role is based in an Internal Medicine office, with a schedule of Monday through Friday, 8:00 AM to 5:30 PM, extending to 6:00 PM one day a week. The position is temp to hire, located at 5 Durham Road, Guilford, CT. While clinicians work 10-hour days, our team members will typically work 8-hour days. Flexibility in scheduling is required. Job Type & Location This is a Contract to Hire position based out of Guilford, CT. Pay and Benefits The pay range for this position is $18.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Guilford,CT.
Application Deadline This position is anticipated to close on Jul 27, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.