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Middlesex Health

Patient Service Assistant

Pay: Not specified

Posted: 2 weeks ago

Location: Middletown, CT (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 9/22/2026

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$48,889 / year median in Connecticut

+20% projected growth

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Job Description

Position Highlights Department:

MHPC Administration Hours:

40 hours per week

Shift:

Shift 1 - Days Position Summary The Patient Service Assistant is the central point of communication for patients calling to request an appointment.

The Patient Service Assistant will:

schedule appointments for patients at their request with their provider or next available provider when appropriate; Provide a superior level of service excellence to patients, physicians and staff in a caring and supportive manner; Protects patients' rights by maintaining strict patient confidentiality of personal and financial information at all times.

Minimum Qualifications Minimum qualifications:

High school diploma or GED Minimum of one year experience in customer service and/or related clinical environment Working knowledge of medical terminology Preferred qualifications: Associate's Degree or related healthcare certification Electronic medical records experience Comprehensive Benefits Offered Competitive and affordable benefits package Shift Differentials Continuing Education assistance Tuition reimbursement Student Loan relief through Fiducius Quick commute access from I-84, Route 9 and surrounding areas About Middlesex Health The Smarter Choice for your Career! Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.