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Patient Financial Access Facilitator
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Connecticut data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$48,889 / year median in Connecticut
+20% projected growth
Job Description
About the Opportunity Our client, a respected healthcare organization in Trumbull, CT, is seeking a detail-oriented and customer-focused Patient Registration Specialist to join their team. This position plays a vital role in creating a positive patient experience by serving as the first point of contact for patients and ensuring the accurate collection and verification of demographic, insurance, and financial information. This is an excellent opportunity for an individual who enjoys working in a fast-paced healthcare environment and is committed to delivering exceptional customer service. Responsibilities Greet patients and visitors in a professional, courteous, and welcoming manner. Register new patients and update existing patient information in electronic medical records (EMR) systems. Verify insurance eligibility, coverage, and authorization requirements. Collect and process patient copayments, deductibles, and outstanding balances. Schedule, reschedule, and confirm patient appointments as needed. Ensure accuracy of demographic, insurance, and medical information. Obtain required patient signatures and documentation. Answer incoming phone calls and address patient inquiries. Maintain confidentiality and compliance with HIPAA regulations. Coordinate with clinical, billing, and administrative staff to ensure seamless patient services. Resolve registration issues and insurance discrepancies in a timely manner. Qualifications High school diploma or equivalent required. Associate degree preferred. 1+ years of patient registration, medical reception, medical office, or healthcare administrative experience preferred. Knowledge of medical insurance plans, eligibility verification, and patient intake procedures. Experience working with EMR/EHR systems. Strong data entry and computer skills, including Microsoft Office. Excellent communication, customer service, and interpersonal skills. Ability to multitask and maintain accuracy in a fast-paced environment. Bilingual skills are a plus. Preferred Skills Insurance verification Patient intake and registration Electronic Medical Records (EMR/EHR) Appointment scheduling Medical terminology Cash handling and payment collection HIPAA compliance Data entry and documentation accuracy TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .