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Insight Global
Patient Services Representative- Park Avenue
Career Insights for Registrar / Patient Service Representative
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Based on Florida data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,237 / year median in Florida
+8% projected growth
Job Description
Job Description Insight Global is seeking a Patient Services Coordinator for a direct hire opportunity. This resource will be responsible for general office functions that support patient care, including patient registration, insurance verification, and collection of applicable coinsurance and copayments. You'll also schedule diagnostic and follow-up appointments and answer phone calls. You'll greet patients when they arrive, manage wait times, and complete check-in and check-out tasks! You'll manage the cashier box and daily deposits, and process walk-in patients and visitors. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.
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To learn more about how we collect, keep, and process your private information, please review
Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements- 2+ years of customer service or patient service experience
- Very strong communication skills (written and verbal)
- Data entry experience (Excel)
- Experienced in talking to clients and patients on the phone and via email
- Proficient with Microsoft Suite experience
- Bilingual in English/Spanish
- Knowledge of ICD-10 and CPT coding
- Prior outpatient or clinic-based experience
- Experience with electronic medical records (EMR/EHR)