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NC
Nicklaus Children's Hospital
Patient Care Associate - Ft. Laud. (Full Time, Nights)
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
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Based on Florida data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,237 / year median in Florida
+8% projected growth
Job Description
Description Job Summary Provides direct and indirect care duties under the guidance and direction of the registered nurse (RN). Performs a variety of invasive and non invasive technical skills and specialized patient care procedures as well as other duties to support 24 hours of hospital operations. Job Specific Duties Receives patient care assignment from the registered nurse (RN) in charge. Initiates delegated tasks based on demonstrated competence in performing nursing activities. Assists patients with activities of daily living to include bathing, personal hygiene, nutrition and comfort measures, changing bed linens, and diapers. Performs vital signs, heights, weights, head circumference & other measurements and records the results in the Electronic Health Record according to nursing and hospital policies & procedures. Renders care to patients in adherence with written protocols under the supervision of the RN and assists with patient procedures such as; venipuncture/phlebotomy, collecting and preparing laboratory specimens & phlebotomy according to health system standards, Point of Care Testing, ensuring EKG's as ordered, and other duties as assigned. Informs RN of pertinent information and/or communicates all significant changes in patient condition or behavior. Recognizes accepted priorities for care needs and takes direction for re-prioritizing from the RN. Restocks supplies such as gloves, gowns, linen, medical equipment, and assists with room preparation and turnover. Identifies the needs of the patient and provides necessary supplies accordingly. Proactively identifies opportunities for improvement and promotes/practices cost containment. Maintains patient rooms and nursing station clean at all times. Provides encouragement, support, and comfort to patients and family members. Assists with transporting patients for special procedures. Performs other assigned tasks to promote efficient practice operation and contributes to the provision of quality patient care. Greets and welcomes patients, families, and visitors. Communicates information regarding NCHS services and delivers excellent and timely service and support. Qualifications Minimum Job Requirements Completion of Nursing Assisting Training Program or equivalent at a State Approved site which is eligible for Florida C.N.A. examination (OR) Equivalent years of experience American Heart Association BLS -maintain active and in good standing throughout employment Knowledge, Skills, and Abilities Florida State C.N.A certification preferred. Experience in a healthcare environment is preferred. Phlebotomy and EKG experience preferred. Strong problem solving, critical thinking, and conflict resolution skills. Ability to manage multiple priorities. Strong time management skills. Computer literate. Effective verbal and written communication skills. Ability to effectively work in a collaborative environment and follow the direction of the Registered Nurse and/or Nursing Leader. Ability to apply principles of evidenced-based practice, analytical thinking and service excellence in practice.