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JD
Julio D. Torres. MD, FACS
Medical office front desk Receptionist with experience
Career Insights for Registrar / Patient Service Representative
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Based on Florida data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,237 / year median in Florida
+8% projected growth
Job Description
Overview We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. The ideal candidate will be energetic, organized, and possess strong communication skills, ready to create a positive first impression for visitors and clients alike. This paid position offers an engaging environment where your organizational talents and professional demeanor will shine. Responsibilities Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly. Manage multi-line phone systems efficiently, directing calls accurately and professionally. Handle scheduling tasks such as calendar management and appointment setting with precision. Maintain a tidy and organized reception area, including filing, data entry, and document proofreading. Support office management activities by assisting with clerical tasks, including filing, data entry, and document preparation using productivity software like Microsoft Office and spreadsheets. Utilize computer skills to update records in QuickBooks or other relevant software systems as needed. Provide excellent customer service by addressing inquiries, supporting client communication, and ensuring a positive experience for all visitors. Skills Proven experience in office management or administrative support roles with strong clerical skills. Exceptional customer service abilities combined with effective phone etiquette and communication skills. Proficiency in Microsoft Office suite (Word, Excel, Outlook) along with familiarity with spreadsheets and data entry processes. Technical proficiency in using multi-line phone systems, office equipment, and basic computer literacy tools. Bilingual capabilities are highly desirable to serve diverse client needs effectively. Strong organizational skills with the ability to manage multiple tasks efficiently while maintaining attention to detail. Experience with calendar management, filing systems, proofreading documents, and time management strategies. Knowledge of office software such as QuickBooks for basic bookkeeping or financial record keeping is a plus. Join our team as a Front Desk Receptionist and be the friendly face that keeps our office running smoothly! Your enthusiasm for organization combined with your dedication to excellent service will make a meaningful difference every day.