Position Summary One of the region's largest orthopedic and sports medicine providers, Orlando Health Jewett Orthopedic Institute's world-class team of orthopedic surgeons and sports medicine physicians specialize in conditions and injuries of the spine, hand, upper extremities, foot, ankle and lower extremities, as well as joint replacement, concussions, interventional pain management, bone health and orthopedic trauma. 🔗 Click here to learn more about Orlando Health Jewett Orthopedic Institute 💼
Position Overview:
The Referral Specialist plays a critical role in supporting the coordination and continuity of patient care by managing the referral and insurance authorization processes for new patients, diagnostic testing, and hospital admissions. This position is responsible for completing patient registration, verifying financial and insurance information, and updating billing systems accordingly to ensure seamless service delivery. Qualifications High school graduate or equivalent education. One (1) year of retail, customer service or health care. What you will do Completes registration and obtains insurance authorization for new patients, diagnostic testing and for hospital admissions. Ensures financial information and insurance has been verified. Updates patient insurance information in billing systems as needed. Initiates the referral and authorization process for all services and visits. Works closely with nursing and medical staff to facilitate optimal patient care. Communicates with the scheduling department to verify each patient's insurance requirements have been satisfied for upcoming appointments. Coordinates with other departments as needed to facilitate patient's visit. Provides patient with referral information for other physicians and facilities .