Medical Office Receptionist Physician Partners of America - 3.7 Pinellas Park, FL Job Details Full-time $17 - $19 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Vision insurance Qualifications Microsoft Word Spanish Microsoft Excel Customer service Medical office experience In-person customer service HIPAA Microsoft Office Front desk Computer skills Medical terminology Full Job Description

JOB SUMMARY

The primary responsibilities of this position are to greet patients upon entry and handle daily front office tasks and surgery days. The important function is to assure charts and deposits are accurate and perform ongoing and occasional audits.

JOB DESCRIPTION

Prepare charts daily Schedule patients into HST, the ASC computer program, at least 2 weeks out and checked daily for updates Assist with phone calls to patients at least 3-5 days prior to surgery with financial expectations Offer patients payment plans if needed per policy Check in patients Prepare deposits and complete deposit logs File packing slips Answer phones with a pleasant, professional demeanor within 4 rings Scan invoices Scan charting into the EMR system Log chart audits and patient satisfaction scores Co-pay collections, invoices, deposit logs, charts, and expected audits completed in timely manner Demonstrate professional, courteous demeanor with patients, visitors, and staff

JOB REQUIREMENTS 2

years prior medical office front desk experience Excellent customer service skills Good verbal and written skills Proficient with computer programs and office equipment Must be able to arrive at work at 5:45 a.m. daily

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of HIPAA standards Ability to prioritize and multi-task in a fast paced, changing environment Ability to calculate payment amounts for patient responsibility and co-pays Analytical and problem solving skills Computer skills with MS Office (Word, Excel, Power Point, Outlook, Visio, Project, SharePoint, etc.). Great oral and written communication, and listening skills. Strong customer service orientation. Experience working collaboratively in a team-oriented environment.

Job Type:

Full-time Pay:

$17.00 - $19.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Tuition reimbursement Vision insurance

Experience:

Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Required) Medical office: 1 year (Preferred)

Language:

Spanish (Preferred)

Work Location:

In person