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Guardian Dentistry Partners

Dental Patient Care Coordinator

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Job Description

Job Description Help for Job Description. Opens a new window.
Location:
Orange Park - Park Plaza Dental We are looking for a dynamic, experienced Front Desk to join our fast-growing team.
Job Summary:
We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.
Primary Job Responsibilities:
  • Completes daily insurance verifications for all scheduled patients
  • Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
  • Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
  • Confirm all future appointments
  • Assist patients with billing questions
  • Submit Insurance Claims with proper attachments and narratives.
  • Follow-up with unscheduled recare/treatment appointments.

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance