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Sarasota Memorial Health Care System

Patient Relations Rep II - Front Office - FPG Venice OB

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 3 weeks ago

Location: Venice, FL (Onsite)

Last Updated: 5 days ago

Hours: Full-Time

Expires: 9/29/2026

Career Insights for Registrar / Patient Service Representative

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Based on Florida data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,237 / year median in Florida

+8% projected growth

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Job Description

Job Summary:

Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization's Mission, Vision, and Values. Behaviors and attitude support achievement of the system's goals in Service, People, Finance, Quality and Growth. Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.

Required Qualifications:

Require computer, keyboard and data input skills. Require pleasant and professional demeanor. Require skill in establishing and maintaining effective working relationships. Require demonstrated initiative and self-direction. Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency. Require dependability/reliability.

Preferred Qualifications:

Prefer some college or vocational training. Prefer a minimum of one (1) year of experience in a physician office. Prefer knowledge of EHR/EMR. Prefer knowledge of medical terminology. Prefer skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access). Prefer a professional, neat appearance with strong oral and written communication skills. Prefer basic knowledge of third party payers.

Mandatory Education:

HS EQ:

High School Diploma, GED or Certificate Preferred Education:

Required License and Certs:

Preferred License and Certs:

Work Days/Shift/Start Time:

This position is for the phone room. Answering phones is the primary responsibility. M-F 8:00A-4:30

P Employment Screening Requirements:

As part of Sarasota Memorial Health Care System's commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse.

https:

//info.flclearinghouse.com/