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Pioneer Health LLC
Front Office Associate - Brain and Stroke Center
Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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Job Description
Front Office Associate The Brain and Stroke Center - Wesley Chapel, FL The Brain and Stroke Center is seeking a dependable, friendly, and customer-focused Front Office Associate to join our growing neurology practice in Wesley Chapel. We are looking for someone with a positive attitude, excellent communication skills, and a passion for providing outstanding patient care and service. This position plays a key role in creating a welcoming experience for our patients while supporting the daily operations of the practice. Schedule Full-Time Monday - Friday Responsibilities Greet patients and visitors in a professional and friendly manner Check patients in and out for appointments Answer and direct incoming phone calls Schedule and confirm patient appointments Verify insurance eligibility and benefits Collect co-pays and patient balances Maintain accurate patient information in the EMR system Assist providers and clinical staff with administrative tasks Manage incoming faxes, referrals, and patient communications Ensure HIPAA compliance and patient confidentiality Provide exceptional customer service at every patient interaction Qualifications High School Diploma or GED required Medical office experience preferred Experience with Epic EMR is a plus Bilingual (English/Spanish) preferred Excellent customer service and communication skills Strong organizational and multitasking abilities Reliable, dependable, and punctual Positive attitude and team-oriented mindset Ability to work in a fast-paced healthcare environment What We Offer Competitive pay based on experience • Comprehensive benefits package, including: Medical, Dental, and Vision Insurance Paid Time Off (PTO) Paid Holidays 401(k) Retirement Plan with Company Match Life Insurance and Disability Coverage Monday-Friday work schedule Supportive and collaborative team environment The chance to make a difference in the lives of patients and families Join our team and help us deliver compassionate, patient-centered neurological care to our community. Interested candidates are encouraged to apply today.