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B.E. Smith

Patient Financial Services Director

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,072 / year median in Georgia

+7% projected growth

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Job Description

Job Description & Requirements Patient Financial Services Director StartDate:
ASAP Lead patient financial services transformation while advancing revenue cycle performance at Southeast Georgia Health System in beautiful coastal Brunswick, Georgia! The Position The Director of Patient Financial Services is responsible for providing strategic and operational leadership for patient financial operations and professional billing across Southeast Georgia Health System and Cooperative Healthcare Services, Inc. Reporting to the Vice President of Revenue Cycle, this leader will oversee three direct reports. Key responsibilities include overseeing patient financial operations, strengthening denial management, addressing CMS and compliance challenges, and identifying opportunities to improve processes and financial performance. The ideal candidate will be a visible, hands-on, and collaborative leader who can build trust with a highly experienced team while bringing fresh perspectives and new ideas. This individual should be a strong problem solver with sound judgment, adaptability, and the ability to navigate complex reimbursement challenges while driving meaningful operational improvement. Requirements Bachelor's degree required. Minimum of five years of progressive patient financial services, patient accounting, business office, or revenue cycle leadership experience within a healthcare setting, including experience at the Manager or Director level. Strong knowledge of hospital and professional billing, accounts receivable, collections, reimbursement, denial management, and CMS/regulatory requirements required; professional certification preferred, though equivalent experience and demonstrated competency will be considered. The Community Brunswick, Georgia, is a historic coastal city located in the heart of Georgia's Golden Isles, conveniently situated between Savannah, Georgia, and Jacksonville, Florida. Known for its picturesque waterfront, historic architecture, moss-draped oaks, and expansive coastal marshes, Brunswick offers the charm and relaxed lifestyle of a coastal community with convenient access to a variety of cultural and recreational amenities. Residents enjoy year-round outdoor activities, including boating, kayaking, fishing, biking, and exploring the area's waterfront parks and scenic natural landscapes. Brunswick's vibrant downtown features locally owned restaurants and shops, arts and cultural attractions, community events, and historic neighborhoods, while the surrounding Golden Isles provide easy access to some of Georgia's most celebrated coastal destinations. With its mild climate, natural beauty, rich history, and proximity to both Savannah and Jacksonville, Brunswick offers an appealing coastal lifestyle for professionals and families alike. The Organization Southeast Georgia Health System is a not-for-profit health care system headquartered in Brunswick, Georgia, serving residents and visitors throughout the Golden Isles and surrounding Southeast Georgia communities. With a history dating back to 1888, the Health System provides comprehensive health care services across its Brunswick and Camden campuses, physician practices, outpatient locations, and other care settings throughout the region. The Brunswick Campus is anchored by a 300-bed acute care hospital with more than 300 physicians on its medical staff representing nearly every major medical specialty. The campus serves as a regional medical center for Southeast Georgia and offers a broad range of advanced specialty services, including cancer care, cardiovascular care, orthopedics and spine, robotic surgery, neurosurgery, maternity care, and emergency services. The Health System also operates a 40-bed acute care hospital in St. Marys, Georgia, providing emergency, medical-surgical, critical care, maternity, cancer, orthopedic, and other services to communities throughout the Camden County area. Guided by its mission to advance the health and well-being of the community, Southeast Georgia Health System is committed to compassionate, high-quality care and fostering a culture centered on compassion, excellence, ownership, integrity, and teamwork. Please direct all inquiries, applications, and referrals to: Greg Horak Executive Search Director #BESRecruitment #GH-1 Facility Location This booming city by the sea city was named after the ancestral residence of King George III over 200 years ago. With giant oaks lining the streets of downtown Brunswick, the city is an exciting and attractive destination for visitors and for those who want to reside in a historic town filled with a rich diversity of architectural monuments dating all the way back to the Victorian era and the 19th century. Job Benefits About the Company At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable. Patient Financial Services, PFS

Benefits

  • Dental Insurance