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Royal Dentistry of Grayson
Patient /Treatment Coordinator
Career Insights for Registrar / Patient Service Representative
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Based on Georgia data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,072 / year median in Georgia
+7% projected growth
Job Description
Benefits Pulled from the full job description Professional development assistance Paid time off Employee discount Opportunities for advancement Flexible schedule Full job description There is an awesome opportunity to be part of the most amazing dental team and make people smile by serving the local communities of Grayson, Loganville, Snellville, Dacula and Lawrenceville Georgia. This position offers competitive pay and opportunities for growth and training that will help advance your career in a supportive, healthy environment where your work truly matters and your team genuinely cares. Royal Dentistry of Grayson is a private, family dental practice in Grayson, GA. Our office is well-established and known for providing excellent care in a friendly, supportive environment. We're privately owned (no corporate pressure) and proud of the positive, team-driven culture we've built. What makes Royal Dentistry of Grayson a healthy workplace is simple - it's our people. We are a close-knit group that exercise values of hard work, respect, integrity and purpose-driven actions. These treasured values make Royal Dentistry of Grayson an amazing place to find purpose in your work and lifelong relationships. Job Overview We are looking for a dedicated and detail-oriented Patient/Treatment Coordinator to join our amazing team. The ideal candidate will play a crucial role in ensuring a seamless patient experience by coordinating care plans, and providing exceptional customer service to our patients. This position requires strong organizational skills, knowledge of dental terminology, and proficiency in dental insurance verification and benefits explanation. Responsibilities Making an excellent first impression Answering questions and providing information regarding dental services and procedures. Explaining dental insurance benefits and limitations. Answer phones, schedule appointments, and assist with general front desk duties Verify insurance information and assist with dental billing processes Submit and follow up on insurance claims and pre-authorizations Presenting payment options and problem-solving payment obstacles. Working with co-workers to construct productive and well-coordinated days (we have great systems to help us run on time!) Requirements Familiarity with insurance verification processes, and dental PPO insurance plans Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations. Open Dental experience is a Bonus but not required Excellent phone etiquette and customer service skills to ensure a positive patient experience. Minimum 3 years of dental insurance and front desk experience Excellent communication and customer service skills Detail-oriented and organized Positive attitude and team-oriented Wants to be part of a practice that values growth, professionalism, and having fun Experience in dental terminology or working within a dental office We offer Competitive pay Employee discount Bonus opportunities Flexible schedule Supportive, team-oriented work environment Opportunities for growth and training Enjoy an amazing work schedule! The office is open and cares for patients