Dental Patient Services Representative (Monday-Thursday 8AM-7PM)

POSITION SUMMARY

Responsible for performing secretarial office functions within the dental department including insurance verification, , greeting patients, answering phones and scheduling appointments.

SCHEDULE

Monday-Thursday 8AM-7PM; No weekends

QUALIFICATIONS

High School Diploma/GED. 1 year of dental experience in a healthcare environment.

JOB RESPONSIBILITIES

Performs selected clerical and administrative duties and assists physicians as part of the care team. Assists new patients to select a personal clinician Scans and updates patient E-charts prior to appointment with recent test results, images and correspondences. Responds to patient communications and transfers calls or delivers complete messages to the appropriate individual. Assembles E-charts for new patients and prepares E-charts for scheduled patients, requests patient information from outside sources as needed. Check patients in and out, verifies insurance/benefit coverage 48 hours prior to services. Collects co-pays and/or payment toward account balances before services are rendered. Ensures that a new patient information sheet is filled out on all patients annually and that necessary information changes are made at each visit. Maintains the computerized appointment schedule, schedules appointments and ensures patients receive appointment reminders, hospital procedures and/or surgeries following office protocol. Record information on logs, ledgers and deposits accurately and neatly, and copies logs and records as needed. Delivers incoming mail and/or packages to the proper person upon receipt, processes outgoing mail and distributes faxes. Participates in educational activities and programs as needed and required. Active participant in Medical Home Care Team including team huddles. Maintains office supplies/equipment and notifies supervisor directly of any problems. Maintains strict confidentiality, treats staff, physicians, patients and visitors with respect. Distributes patient surveys. Takes required training courses as identified by administration or direct supervisor. Performs other related work tasks or projects as required.

Job Type:

Full-time Benefits:

401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance People with a criminal record are encouraged to apply Application Question(s): Able to work Monday-Thursday 8AM-7

PM Experience:

healthcare: 1 year (Preferred) Ability to

Commute:

Hinesville, GA 31313 (Preferred)

Work Location:

In person