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LIBERTY REGIONAL MEDICAL CENTER

Referrals Coordinator

Career Insights for Registrar / Patient Service Representative

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Based on Georgia data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,072 / year median in Georgia

+7% projected growth

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Job Description

JOB SUMMARY
This position is for a Referrals Coordinator whose responsibility is to coordinate all incoming and outgoing referrals for multiple physicians in a timely and efficient manner in accordance with accreditation standards, federal, state and local regulations, organizational and departmental policies and procedures. The position reports to the Practice Manager.
JOB QUALIFICATIONS
Minimum level of
Education :
Education level equivalent to completion of four years of high school preferred. A course in Medical Terminology is helpful.
Formal Training :
Prior knowledge of interpreting insurance eligibility and coverage.
Licensure, Certifications & Registration :
None required.
Work Experience :
Intermediate computer skills with typing speed of 28 words per minute. Clerical experience required. Prior experience working in a hospital/healthcare billing setting preferred. Prior experience receiving and sending referrals.