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River Edge Behavioral Heath

D102 - Admissions -Care Coordinator

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,072 / year median in Georgia

+7% projected growth

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Job Description

D102
  • Admissions
  • Care Coordinator River Edge Behavioral Heath
  • 2.
9 Macon, GA Job Details Full-time 3 days ago Benefits Paid holidays Disability insurance Dental insurance Flexible spending account Vision insurance Life insurance Retirement plan Qualifications Cross-functional collaboration Full Job Description About River Edge Behavioral Health Serving more than 10,000 Georgians, River Edge continues to be one of the state's leading resources for mental health, substance use disorder treatments and supports as well as individuals with intellectual and development disabilities. River Edge offers outpatient services at our Emery Highway-Macon, Monroe County and Baldwin County locations. Outpatient services include behavioral health, nursing, and psychiatric assessment, stabilization and medication maintenance services as well as crisis intervention services as well as awareness, education and recovery groups.
Admission Care Coordinator Company Overview:
At River Edge Behavioral Health in Macon, GA, employees are expected to develop meaningful relationships with patients, establishing trust and making a difference in the lives of clients and their families. We believe in supporting our team as well as our clients with our comprehensive benefits package and a supportive work culture, including health, dental, and vision benefits, paid vacation, retirement plans, and more.
Program Overview:
The Admissions Care Coordinator will work closely with Admissions Clinicians to support new clients as they enter services. This role ensures that individuals' behavioral health, physical health, and other identified needs are addressed through effective coordination with River Edge programs, primary care, and community partners. The Care Coordinator plays a vital role in supporting smooth transitions, maintaining communication across systems, and promoting recovery-focused, person-centered care.
Key Responsibilities:
Provide care coordination for all newly admitted clients in collaboration with Admissions Clinicians. Collect demographic information and accurately enter data into the Electronic Medical Record. Participate in assessments and assist with the development of person-centered treatment plans. Engage in follow-up activities with River Edge programs, community partners, and primary care providers to ensure quality care. Communicate effectively with River Edge staff and external providers to resolve issues and facilitate smooth service transition
Required Qualifications:
Bachelor's degree in social work, psychology, criminal justice, or another healthcare-related field. Knowledge of mental illness, intellectual/developmental disabilities, and substance use disorders. Understanding of co-occurring medical conditions and recovery-focused care. Strong interpersonal skills with the ability to work collaboratively.
Preferred Qualifications:
Flexibility to assist other departments as needed. Familiarity with mental health and substance use services and local community resources. Customer service experience or prior experience in a behavioral health setting. sensitive manner.
Additional Benefits:
Flexible spending accounts Short and long-term disability coverage 11 Paid holidays Voluntary Life Insurance If you are looking for an opportunity to make life better and a strong desire for personal growth we encourage you to apply. We promptly review all applications. Highly qualified candidates will be contacted for interviews. We are an equal opportunity employer and highly value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All selected applicants must pass a satisfactory background clearance and pre-employment drug test.

Benefits

  • Paid Time Off (PTO)
  • Other Retirement and Savings
  • Health Insurance
  • Dental Insurance