Patient Account Representative OrthoGeorgia - 3.8 Macon, GA Job Details Full-time $15.50 - $21.90 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance Life insurance Qualifications Teamwork Accounts receivable management Medical office experience Basic math Patient service High school diploma or GED Medical terminology Full Job Description The Patient Account Representative is responsible for collection of accounts receivable due to OrthoGeorgia from patient balances as well as assisting with collection of insurance balances. Maintains assigned insurance accounts. Contacts patients and makes payment arrangements. Collects patient due accounts receivable, ensures payment schedules are met and refers to collection agency if necessary. Monitors insurances claims and completes all necessary steps to process claims. This individual will contribute to the morale and success of the office by service, teamwork, integrity, professionalism, compassion, respect, improvement and innovation of operations and a balance and commitment to work and family. This position requires a high school diploma or equivalent; Minimum 3 years of medical office experience and 1 year medical collection experience is preferred. Qualified candidates will have basic knowledge of math and accounting; Medical billing coding including

CPT & ICD10

; Medical account receivable collection procedures, insurance correspondence and medical terminology. Any offered salary is determined based on relevant factors such as an applicant's skills, performance, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. Our recruitment process involves a thorough review of all applications and resumes to find the best match for our current needs. Your application will be considered during the initial screening process. If you are selected to proceed, we will conduct a telephone screening. Based on this, we may invite you for a face-to-face interview. However, please note that due to the high volume of applications, we are unable to respond to status requests. We appreciate your understanding and thank you for considering OrthoGeorgia as your potential employer.

Job Type:

Full-time Pay:

$15.50 - $21.90 per hour

Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Application Question(s): . How many years of medical collections experience do you have? o you have experience collecting outstanding patient balances in a medical office or healthcare setting? Do you have experience contacting patients regarding past-due balances and establishing payment arrangements? How many years of medical billing or accounts receivable experience do you have? Do you have experience following up on unpaid or outstanding insurance claims? Are you familiar with medical terminology and insurance terminology such as deductible, copay, coinsurance, denial, and EOB? Please describe your experience with medical collections, including patient balances and insurance balances. What steps would you take when working an outstanding insurance claim that has not been paid? How would you handle a patient who is upset about an outstanding balance and states that they cannot pay the full amount? This position requires discussing financial information with patients. How do you remain professional and compassionate while still working toward collection of the balance?

Education:

High school or equivalent (Required)

Experience:

Medical office: 3 years (Required)

Patient Account Representative:

2 years (Required) Ability to

Commute:

Macon, GA 31210 (Required)

Work Location:

In person